The COVID-19 pandemic poses an unprecedented and unparalleled challenge to the service industry. As uncertainties rise about restarting the business operations again, industry experts and founders of SatisFIND, Michelle Perez Patel and Gabe Baradi address these concerns through the REBOOT learning series available for free on the SatisFIND Facebook page and on YouTube. REBOOT includes twenty short learning videos focusing on insights and practical applications of the skills for business owners, managers, frontline staff and anybody else in the service industry. The aim is to help teams and businesses prepare their employees with the essential skills to transition back into regular operations. Together, we can prepare for the day we open our doors to serve our customers again.