To date, there are many brands that have made their names known for excellent customer service management. In doing so, these brands have been able to get amazing word-of-mouth marketing and have increased their business. At times, they have turned a bad situation around and made it a statement on the quality of service and care that they show to their customers. Today, I want to take this opportunity to give you some examples of exemplary Customer Service Management. (more…)

To all our Filipino CEAs, Clients and Partners at SatisFIND, we wish you a Happy Independence Day!